Contact TLDlive
The fastest way to reach us is email. We read everything, but this is a small project, so please allow a few working days for a reply.
[contact email]
Operator: [OPERATOR NAME], [OPERATOR ADDRESS].
What to write to us about
- Support or a bug: tell us the page, what you expected and what happened. Do not send passwords or API keys.
- Billing and plans: mention the email address of your account. Payments are processed by Polar, and you can cancel any time from the billing portal on your account page.
- Privacy requests: to see, correct or delete the data we hold about your account, write from the address on the account. See the Privacy Policy.
- Removing a domain or reporting abuse: TLDlive lists domain names published in registry zone files. Tell us the domain and what is wrong, for example if our data is incorrect or the service is being used against the Terms of Service.
- Security: if you found a vulnerability, email us with the details and give us a reasonable time to fix it before disclosing it.
- Bulk data and enterprise: the paid plans are on the pricing page; tell us what you need beyond them. Bulk extraction of zone data is not permitted.